In its annual report on ’Salesforce Ecosystem Partners’ in Germany, ISG positioned DIGITALL again as a leader in three quadrants: Implementation Services for Core Clouds Midmarket, Implementation Services for Marketing Automation Midmarket and Managed Application Services for Midmarket.
Frankfurt, Germany - April 25, 2023
For a second year in a row, the technology company DIGITALL was positioned among the leading providers of Salesforce services on the German market. The 2023 ISG Provider Lens™ quadrant report on ’Salesforce Ecosystem Partners’ in Germany named DIGITALL a leader in the following three areas: Implementation Services for Core Clouds Midmarket, Implementation Services for Marketing Automation Midmarket and Managed Application Services for Midmarket.
Conducted annually, the ISG Provider Lens™ quadrant reports provide an overview of the leading service vendors in a defined region and are based on in-depth market and data analyses. In the Leader quadrant, ISG features companies that offer top-quality products and services, have strong market and competitive positions and are recognized as pacesetters in their respective areas. The 2023 ISG Provider Lens™ report on Salesforce partners in Germany evaluated 42 providers and positioned DIGITALL in three leader quadrants.
David Laux, CEO of DIGITALL comments: “We are really proud that we rank among the top Salesforce service providers in Germany for the second time. The three 'Leader' badges from ISG recognize our deep expertise and reliability as a Salesforce partner and above all, our strong commitment to customer success. Just as importantly, they stand for our innovative strength and competitive stability in the field of Salesforce platform-related services.”
“DIGITALL is a strong partner for the implementation of marketing-specific solutions, especially Salesforce” and “a powerful Salesforce implementation services provider with proven integration expertise”, says Reza Sarwari, Lead Author/Analyst at ISG. He adds: “DIGITALL provides comprehensive application services for Salesforce, with clear SLAs and transparent pricing.”
Implementation Services for C o re Clouds Midmarket
The company was identified as a leading provider of Implementation Services for Core Clouds Midmarket based on its strong capabilities in Salesforce Sales, Service, and Commerce Clouds. Based on its extensive technology know-how and over 500 Salesforce certifications, DIGITALL offers industry-expertise and supports organizations with the redesign of processes while using Salesforce solutions and ensuring their seamless integration within all other systems.
Implementation Services for Marketing Automation Midmarket
The 2023 ISG Provider Lens™ report positioned DIGITALL as a leader in Salesforce Implementation Services for Marketing Automation Midmarket. The company is specialized in creating direct and personalized customer journeys and helping businesses increase their customer engagement and revenue by using individualized communication across numerous channels. According to the ISG report, DIGITALL’s greatest strengths are the clear focus on all aspects of customer relationship management and the strong expertise in customer analytics and business intelligence.
Managed Application Services for Midmarket
DIGITALL offers Managed Services for Salesforce applications for maintenance, support, etc. such as monitoring, remote support, data quality management, data security, centralized management of Salesforce applications, etc. The company’s comprehensive modular service offering for application support combined with its effective delivery model and nearshore capabilities make DIGITALL a leader in the area of Managed Application Services for Midmarket.
In 2022, DIGITALL was also positioned as a leader in the ISG Provider Lens™ quadrant report on “Salesforce Ecosystem Partners” in Germany in the following three areas: Implementation Services for Core Clouds Midmarket, Implementation Services for Marketing Cloud Midmarket, and Managed Application Services for Midmarket.
DIGITALL is a leading European technology and consulting company, paving the way to the next generation of digital transformation and cloud experience. Its focus lies on digitalization and the protection of customers, employees, and data. With more than 20 years of experience in the global market, DIGITALL offers a wide range of innovative products, solutions, and services in the areas of CRM & Workplace, Data & AI, Cloud & Managed Services, Cyber Security, and Technology Services to securely transform its customers’ core business processes into the digital world. In addition to its extensive portfolio, DIGITALL has strong strategic partnerships with leading technology companies, including Salesforce, Microsoft, IBM, SAP, Cisco and Snowflake.
DIGITALL operates globally and employs over 1,500 people in 28 offices in 13 countries across Europe and North America who work in cross-national hubs.
About ISG Provider Lens™
ISG Provider Lens™ research is produced by Information Services Group (ISG), a leading global technology research and advisory firm. For more information, please visit: https://isg-one.com/