The two companies hosted a webinar where four experts delivered deep insights on the topic “How to transparently manage construction projects and reduce costs”.

Frankfurt/Germany - March 23, 2023

In March, DIGITALL and Salesforce hosted a joint webinar devoted to digitalization in the construction sector named “How to transparently manage construction projects and reduce costs”. Four seasoned industry experts joined the event to share their experience on the topic as well as their perspectives on why a standard construction solution cannot give a 360° view on construction projects and stakeholders.

The main questions of discussion were how to stay on budget and save costs, how to track projects, stakeholders and processes, how to make collaboration and communication more individual, flexible and smarter with Slack as a communication platform and how to develop process modules easily and without hidden additional costs to increase process efficiency.

“We would like to thank the 65 participants from Germany, Austria and Switzerland who took part in our joint webinar with Salesforce on CRM solutions in construction. The fact that we enjoyed such high attendance attests to the huge interest and considerable need for digitization in the construction and building materials supply industry”, commented Patrick Schäfer, Managing Director at DIGITALL Switzerland, who was also the moderator of the webinar.

Thomas Ganzhorn, Global Head of EPC Suppliers Digitalization at Salesforce, kicked off the event with an expert talk on the current challenges in the construction industry and the solutions which Salesforce offers to face these challenges.

Next on the agenda was a customer interview with Yves Bernhard, Head of Digital Sales & Pricing at HGC, who took a behind-the-scenes look at a successful CRM implementation and revealed how innovative companies in the construction industry approach digitization.

As part of their joint presentation, Kevin Stierle, Unit Lead Project Delivery at DIGITALL and Patrick Müller, Consultant at DIGITALL, showcased the advantages of industry-specific CRM solutions compared to standard ones. In a hands-on demo, the webinar participants got acquainted with DIGITALL’s CRM solution for the construction industry that digitizes and optimizes processes beyond fixed standards and is based on the Salesforce CRM platform.

CRM construction solution from DIGITALL and Salesforce

The DIGITALL Construction CRM is an industry-specific solution specially designed to meet the challenges and needs of companies in the construction sector. It is based on Salesforce, provides a modern 360° view on construction projects and offers the following value to customers:

  • Tracking of construction projects
  • Improved communication and collaboration with all stakeholders
  • Optimized management of construction projects and maximized sales potential.

By joining forces and expertise, DIGITALL and Salesforce offer this CRM solution stepping on their long-term technological partnership and over 30 successfully completed projects in the construction industry.

The webinar “How to transparently manage construction projects and reduce costs” can be streamed on-demand in German language.



DIGITALL is a leading European technology and consulting company, paving the way to the next generation of digital transformation and cloud experience. Its focus lies on digitalization and the protection of customers, employees, and data. With more than 20 years of experience in the global market, DIGITALL offers a wide range of innovative products, solutions, and services in the areas of CRM & Workplace, Data & AI, Cloud & Managed Services, Cyber Security, and Technology Services to securely transform its customers’ core business processes into the digital world. In addition to its extensive portfolio, DIGITALL has strong strategic partnerships with leading technology companies, including Salesforce, Microsoft, IBM, SAP, Cisco and Snowflake.

DIGITALL operates globally and employs over 1,500 people in 28 offices in 13 countries across Europe and North America who work in cross-national hubs.