Discover how AI-powered input management, voice AI, and OCR streamline communication, cut manual work, and boost efficiency.
Frankfurt, Germany – September 29th, 2025
In a world where customer expectations extend far beyond voice and chatbots, true service excellence requires more than automation – it demands orchestration. That’s why DIGITALL is hosting an AI Masterclass on November 20, 2025, from 4:00–6:00 p.m., showcasing how integrated AI input management transforms customer service across voice, email, and documents.
In this interactive online session (in German), our experts will demonstrate how DIGITALL’s AI Input Management seamlessly extends Parloa’s voice-first platform into a fully integrated omnichannel solution. You’ll see how AI now processes emails, documents, PDFs, and other digital inputs – automatically classifying, extracting, and routing requests across departments.
What to expect:
- Omnichannel intelligence in action: From insurance claims and customer inquiries to internal requests, see how AI scales automation across every channel
- Live demos & practical examples of AI-infused input management, voice AI, and agentic OCR
- Blueprint for success: Move from proof of concept to scalable solutions with DIGITALL’s accelerator in just 28 days
The result: fragmented multichannel setups become a unified, AI-powered input layer that reduces manual work, improves data quality, and delivers faster, more consistent customer experiences – all GDPR-compliant in your own Azure tenant.
The AI Masterclass is free to attend. Don’t miss this opportunity to explore the future of customer engagement and see how Voice AI and AI-infused input management from DIGITALL cut processing times from minutes to seconds.
Register now for free hier.
About DIGITALL
DIGITALL is a European provider of digital solutions and services with 25 years of experience in the global market. The company offers a comprehensive range of innovative solutions and services that support core business processes in critical areas such as CRM & Workplace, Cyber Security, Data & AI, Digital Consulting, ESG, Software Engineering, and Cloud & Managed Services.
DIGITALL has established strong partnerships with leading technology vendors and is a key partner of Microsoft, Salesforce, and ServiceNow in Europe, providing consulting, implementation, and reselling support.
With a dedicated team of 1000 experts operating from 16 locations across 8 countries, DIGITALL maintains a global presence.
About Parloa
Parloa is a leading AI company for the automation of customer service. Parloa’s platform unites humans and AI in one team to take companies’ service quality to a new level through AI-based customer service, natural-sounding conversations, and outstanding service experiences on the phone and all communication channels. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing contact center agents to focus on complex issues. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs about 250 people in Berlin, Munich, and New York.