Healthcare, Life Science, Logistics & Transportation

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Digital solutions for innovative stakeholder management

The Healthcare & Life Science and Logistics & Transportation industries face similar digitalization challenges - one of the biggest is managing and caring for numerous stakeholders with different needs and interests, bridging the gap between analog and digital platforms and adhering to legal and other data requirements. DIGITALL offers solutions that connect systems and processes, deliver AI-driven individualized journeys and fulfill all requirements for data transparency and safety.

Enable healthcare providers, organizations and patients with digital platforms that offer smart and personalized 24/7 self-service options and mobile solutions. Manage and automate information and marketing campaigns and connect your systems for data transparency and efficient processes.

Convince your Logistics & Transportation customers on all channels with accessibility, speed and high availability and support your employees with customer management transparency. Plan for marketing, sales, and service success through a connected, flexible IT infrastructure and organization and create a unique customer experience along the entire customer lifecycle.

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Our Healthcare & Life Science Solutions

Services & Solutions
for Suppliers

Our solutions enable pharma and chemistry suppliers to manage their customers with full transparency and flexible offers.

  • Long-term development agreements
  • Tracking of fulfillment vs. plan
  • Supplier management
  • Supplier portal
  • Medical documentation

We help HCPs and HCOs to demonstrate the value of their offerings with state-of-the-art coverage, mobile solutions with offline functionalities and the digital enablement of their sales.

  • Digital enablement for sales reps
  • Commercial effectiveness
  • Offline functionalities
  • Compliant education
  • Closed loop marketing
  • Innovative offerings

Build the perfect, personalized patient journey with our solutions and create positive experiences that engage and care for the patient.

  • Patient engagement solutions
  • Integrated care solutions
  • Patient portals
  • Pay-for-success
  • Patient service center
  • Hospital on- & off-boarding

Provide innovative services for health insurance that add value and engage customers with our solutions.

  • Reward programs
  • Digital health records
  • Value added services management
  • Customer engagement
  • System integrations

Logistics & Transportation Solutions

Digital Services for
Logistics & Transportation

We provide AI-driven personalized customer journeys across any channel to increase customer retention and strengthen loyalty through outstanding experiences.

  • Industry-specific solutions for sales, marketing, commerce & service
  • Opportunity- and Life Cycle Management for cross-, multi- and omni-channel strategies
  • Customer Journey Management
  • AI-driven personalized digital journeys
  • Omni-channel analytics; synchronized inventory flow across all sales channels
  • Customer loyalty and retention

Our services and solutions offer the agile, swift and smart protection of your systems and networks against malicious attacks from the inside and outside.

  • Email security & management
  • Continuous security education & assessments
  • Security Operations Center (SOC)
  • Security consulting
  • Managed security services and operations
  • IQ Suite 360 – platform for digital security, governance & compliance; incoming & outgoing protection

With our solutions, you will oversee and manage the delivery of goods and fleets to ensure optimal coordination.

  • Reverse logistics
  • Tracking of goods and packages
  • Transport Management Systems (TMS)
  • Optimization and digitization of supply chains and processes
  • Integrative tender management

We support you in the integration and operation of data, systems and processes with smart products, resources and our extensive industry know-how.

  • AI-driven chatbot integration
  • Data manipulation and integration
  • Social selling integration
  • Customer portal and commerce integration
  • ERP integration
  • Managed services
  • DevOps services