This recognition highlights DIGITALL’s strength in delivering and scaling Dynamics 365 and Power Platform solutions.
Frankfurt, Germany – April 17th, 2026
Following our recent Microsoft Business Applications Sales Specialization, DIGITALL has now earned the Business Applications Service Specialization, underscoring end-to-end delivery strength across Dynamics 365 and Microsoft Power Platform.
This latest recognition builds on 25 years of CRM expertise at the core of our business and further strengthens our position as a trusted Microsoft partner, supporting organizations not only in selecting the right solutions, but also in successfully implementing and scaling them across Dynamics 365 and Microsoft Power Platform.
What does the Business Applications Service Specialization represent?
This Specialization recognizes partners with proven expertise and a strong delivery track record across Microsoft Business Applications. It confirms the ability to successfully implement complex solutions, drive user adoption, and deliver measurable business outcomes for our customers.
The Service specialization builds on the Microsoft Solutions Partner for Business Applications designation, which partners earn based on performance, skilling, and customer success metrics. Only Microsoft partners that already hold this designation and have demonstrated advanced delivery capabilities can qualify for the Service Specialization. This ensures both a solid foundation within the Microsoft ecosystem and deep expertise in service transformation.
To achieve the specialization, partners must meet Microsoft’s highest standards, including validated customer references, advanced certifications, and rigorous technical assessments.
With the Service Specialization paired with the Sales Specialization, the emphasis shifts from selecting the right solution to ensuring its effectiveness in complex, real-world settings. Our teams integrate extensive CRM experience with technical expertise and established delivery methods to ensure that implementations extend beyond just going live, leading to measurable improvements in our customers’ service operations.
Why choose a Microsoft partner with the Business Applications Service Specialization?
The Business Applications Service Specialization helps organizations identify Microsoft partners with validated expertise in implementing and scaling Microsoft Business Applications solutions, including Dynamics 365 Customer Service, Field Service, and Microsoft Power Platform.
It demonstrates that a partner combines certified delivery expertise, proven methodologies, and consistent customer success to ensure reliable implementation and long-term value.
Value and benefits for organizations
- Microsoft-verified service expertise
Microsoft validates the partner’s capabilities in delivering Dynamics 365 Service solutions, including Customer Service and Field Service workloads, through a rigorous qualification process based on performance, skilling, and customer success. - Proven delivery success at scale
Qualified partners demonstrate multiple large-scale deployments and measurable business impact, ensuring experience beyond isolated projects. - Certified service specialists
Customers work with certified experts across Dynamics 365 Customer Service, Field Service, and Power Platform, ensuring relevant technical and functional expertise. - Documented customer outcomes
Validated customer references demonstrate consistent success in improving customer experience, service operations, and productivity. - Built on a strong Microsoft foundation
Only partners with the Microsoft Solutions Partner for Business Applications designation can achieve this specialization, combining broad ecosystem capabilities with deep service expertise. - Faster time-to-value
Proven frameworks, delivery accelerators, and best practices help reduce implementation risk and accelerate time to value.
Learn more about DIGITALL’s Microsoft services and solutions and how we support organizations in transforming their business processes with Dynamics 365 and Microsoft Power Platform on our website.
About DIGITALL
DIGITALL is a European provider of digital solutions and services with 25 years of experience in the global market. The company offers a comprehensive range of innovative solutions and services that support core business processes in critical areas such as CRM & Workplace, Cyber Security, Data & AI, Digital Consulting, ESG, Software Engineering, and Cloud & Managed Services.
DIGITALL has established strong partnerships with leading technology vendors and is a key partner of Microsoft, Salesforce, and ServiceNow in Europe, providing consulting, implementation, and reselling support.
With a dedicated team of 1000 experts operating from 16 locations across 8 countries, DIGITALL maintains a global presence.