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Business Analyst

About the job

At DIGITALL we don’t just deliver technology – we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always one step forward: working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways.

As a human-centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential. We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love.

DIGITALL operates globally with a team of 1000 experts in 16 locations across 8 countries.

 

Description of the position:

You will operate as a strategic liaison between business units and IT within a large financial institution. Your primary objective is to translate high-priority business goals into clear technical requirements and executable solutions. You will be responsible for the full lifecycle of solution delivery—from analyzing “As-Is” versus “To-Be” states to overseeing testing and implementation—while ensuring alignment with governance, risk, and compliance standards.

This is your job:

  • Analyze business motivations and operations to identify gaps between current capabilities and strategic goals.
  • Develop business cases to evaluate the feasibility of new technology initiatives.
  • Create and maintain business capability models according to institutional methodology.
  • Lead the collection, analysis, and documentation of functional requirements and use cases.
  • Document workflows and process models using industry standards (preferably BPMN).
  • Identify bottlenecks and lead process re-engineering efforts to improve efficiency.
  • Build consensus among stakeholders to ensure agreement on proposed solutions.
  • Collaborate with IT to determine if solutions should be built internally or procured externally (COTS).
  • Maintain a comprehensive chronological trail of requirements, agreements, and change controls.
  • Design and execute test plans, strategies, and cases.
  • Support the design and implementation of applications, including the creation of training materials.
  • Manage issues and actions for IT applications and projects throughout the SDLC.

Your Qualifications:

  • Education: Bachelors degree in Computer Science, Information Systems, or Finance.
  • Industry Experience: Extensive experience as a Business Analyst specifically within a major financial institution.
  • Methodologies: Deep proficiency in the Software Development Life Cycle (SDLC) and business analysis best practices (e.g., BABOK).
  • Technical Proficiency: Experience with process modeling tools (BPMN) and BPM tools (iGrafix, PEGA, Cordys are a plus).
  • Certifications: Lean Management or Six Sigma certification is preferred.
  • Analytical: Proven ability to troubleshoot complex business problems and translate them into technical requirements.
  • Communication: Excellent verbal and written skills; capable of facilitating discussions and presenting to both technical and non-technical audiences using tools like Visio and PowerPoint.
  • Leadership: Ability to work autonomously, lead diverse teams to convergence, and manage client relationships without supervision.

All applications will be treated in strict confidentiality

Please note that only shortlisted candidates will be invited to an interview

Are you ready to start your DIGITALL journey?